Hair and nail salons are perfect clients for a text message reminder service. By using a text message reminder service, the system automatically reminds clients of upcoming appointments. This reduces the workload on the stylist or front desk agent and decreases the instances of ‘no shows’. Since people are reminded of their appointment, and have the salon telephone number in the reminder, they are more likely to call to reschedule if they have a conflict.
The case studies below show how some salons are using text message reminder services to increase their bottom lines.